from the blog.

Beverage player with a global footprint operating in the Colombian market

SITUATION AND CONTEXT - Beverage company with dominant participation in larger categories - Profound changes in consumer preferences translate into low growth of categories where the company dominates - After months without any progress following the growth plan agreed, the is a risk of losing ground when facing an inminent competitive movement What • Strategic planning, seeking to… read more

Family economic group, industry leader in Ecuador

SITUATION AND CONTEXT - Changes in the environment deteriorating business performance - The group structure is scattered, without a clear focus - Weak corporate governance - There is no long-term aspiration - Leadership is hierarchical and not participatory - Talent management model is outdated - Culture focused on order, discipline and obedience - Stiffness and… read more

Chilean company leader in entertainment

SITUATION AND CONTEXT - Arrival of new competitors - Significant loss of revenue due to legislative changes - Management focused exclusively on revenue - Profitability below market in the 3 business lines - Fragmented responsibilities - Lack of understanding of customer motivations and the competition - Culture focused on the product What • Construction with the… read more

One of the 3 major food retailers Chile

SITUATION AND CONTEXT - Retailer in a highly competitive industry - Network of stores with different formats throughout the country - Lack of standardized practices and varying “service cultures” - Lack of a common and refined model - High costs compared to the competition What • Set of key initiatives over 24 months, which included: Redefinition… read more

Chile’s leading consumer company in its field

SITUATION AND CONTEXT - Several controlling families - Second generation of shareholders families as Directors - Need to resume growth to multiply company revenue x3 - Operations in multiple countries, increasing management complexity What • Definition of a new corporate aspiration and mandate for the executive team (e.g., growth and profitability) • Creation, alongside the executive… read more

Ministry of State of Chile

SITUATION AND CONTEXT - Organization with silo working culture - High turnover of the leadership team - Reputational loss compared to other State divisions - Team focus on the contingency and absence of a medium/long-term strategic plan What • Definition of a shared aspiration within the organization • Complete diagnosis of the organization and international… read more

Chilean market leader in social security

SITUATION AND CONTEXT - Weakening company performance due to increasingly complex and competitive environment - Current business model “wearing out” - Organizational and leadership model not aligned with the structure and capabilities required by the new environment - Break-even level of operating income What Deep understanding and diagnosis of current situation Design of an integral transformation plan… read more

One of the top five banks in Chile

Situation and context - Strong aspiration of major shareholder to double profitability - Need to design a differentiating business strategy - Silo culture and low team cooperation at the executive level - Ways of work focused on internal processes, losing sight of customers needs What Crystallization of the corporate aspiration for the next four years: Expected results… read more